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  • Suwanee, GA

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Privacy Policy

Last updated: November 5, 2026

This Privacy Policy explains how NuVitale (“NuVitale,” “we,” “us” or “our”) collects, uses and shares information when you visit nuvitalelife.com (the “Website”), contact us through it, or use the links on it to book an appointment.

1. This policy and your medical information

This policy covers the Website. It does not cover the medical care we give you. Health information we create or receive while treating you, such as your medical records, test results and billing information, is protected health information under the Health Insurance Portability and Accountability Act (HIPAA). We handle it as described in our Notice of Privacy Practices, which you can request from our office at any time.

Please do not send medical details through the Website’s contact form or by email. Those channels are for general questions and appointment requests. If you need to share health information with us, call our office or tell your provider at your visit.

2. Information we collect

Information you give us. When you fill in our contact form, we collect your name, phone number, email address, the service you are interested in, and your message. We also collect any information you share when you call, text or email us.

Information collected automatically. When you use the Website, we and our technology partners collect information about your device and visit. This includes your IP address, browser and device type, the pages you view, how long you stay, the site or advertisement that brought you here, and cookie or advertising identifiers.

Phone call information. We use a call-tracking service that can show a different phone number depending on how you found us. When you call one of these numbers, the service records details such as your phone number, the time and length of the call, and which page or advertisement you came from.

3. Booking appointments

Our “Book Appointment” buttons take you to the third-party scheduling and patient portal services we use. Information you enter there is collected and stored by those providers on our behalf, under their own security and privacy terms, and becomes part of your patient record covered by our Notice of Privacy Practices.

4. How we use information

  • To respond to your questions and appointment requests
  • To contact you by phone, text message or email when you ask us to
  • To run, maintain and secure the Website, including blocking spam and abuse
  • To understand how visitors use the Website so we can improve it
  • To measure how well our advertising works and to show our ads to people who may be interested in our services
  • To meet our legal obligations and protect our rights

5. Cookies and tracking technologies

The Website uses cookies, pixels and similar technologies from the following providers:

  • Google Analytics, to measure Website traffic and use
  • Google Ads, to measure and deliver our advertising
  • Meta (Facebook) Pixel, to measure and deliver our advertising on Facebook and Instagram
  • StackAdapt, to measure and deliver our online advertising
  • WhatConverts, to track which pages and advertisements lead to calls and form submissions
  • Google reCAPTCHA, to protect our forms from spam. Its use is subject to the Google Privacy Policy and Terms of Service.

These providers may collect information about your visit, such as the pages you view, and combine it with information they collect on other websites. You can limit this:

6. How we share information

We do not sell your personal information for money. We share information only:

  • With service providers who help us run the Website, our scheduling, our communications and our business, and only for those purposes
  • With the analytics and advertising providers listed in Section 5, through the technologies described there
  • When required by law, or to protect the rights, safety and property of NuVitale, our patients or others
  • As part of a merger, sale or other transfer of our business, subject to this policy

7. Phone, text and email communications

If you give us your phone number or email address and agree to be contacted, we may call, text or email you about your inquiry, appointments and our services. Message and data rates may apply, and message frequency varies. You can reply STOP to any text message to stop receiving texts, or HELP for help. You can unsubscribe from marketing emails using the link in the email. We do not share your mobile number or text-messaging consent with third parties for their own marketing.

8. How long we keep information

We keep Website and inquiry information for as long as we need it for the purposes in this policy, or as long as the law requires. Medical records are kept as required by Georgia and federal law.

9. Security

We use reasonable administrative, technical and physical safeguards to protect information. No website or internet transmission is completely secure, so we cannot guarantee the security of information you send us online.

10. Children

The Website is not directed to children under 13, and we do not knowingly collect personal information from them through the Website. Care for minors is arranged by a parent or legal guardian.

11. Links to other websites

The Website links to other sites and services, including our scheduling and patient portal services, Google Maps and reviews, and our social media pages. We are not responsible for their privacy practices. Please read their privacy policies.

12. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the “Last updated” date above.

13. Contact us

If you have questions about this policy or how we handle your information, contact us:

NuVitale
4245 Johns Creek Parkway, Suite A
Suwanee, GA 30024
Phone: (678) 304-0480
Email: info@nuvitalelife.com